What is Portillo's Perks?
Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers.
How do I become a Portillo’s Perk member?
Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet
What do I get?
As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year!
Where do I see my badges?
Once you earn a badge, it will appear on the front of your Portillo's Perks card in your mobile wallet.
Where do I see my badge progress?
You can track your badge progress by viewing the back of your Perks card. Open your mobile wallet, click your Portillo’s Perks card, and tap the 3 dots in the top right corner to view the back.
How do I download my Perks card?
Once you enroll in Portillo's Perks, you will receive a text message or email to download your Perks card to your mobile wallet. You can also find a link to download your Perks card in the account settings page at portillos.com/login.
What counts as a visit?
Any online, in-restaurant, or drive-thru order with a sub-total over $10 counts as a Perks visit. Be sure to scan your Perks Card at checkout to ensure your visit is counted. If you’re ordering online, make sure you are logged into your account.
Can I earn Perks visits when I order through third-party platforms like DoorDash, Grubhub, or Uber Eats?
Perks visits can only be earned by ordering directly through Portillo’s—whether in-restaurant, drive-thru, online at portillos.com or on the Portillo’s app. Orders placed through third-party platforms like DoorDash, Grubhub, or Uber Eats are not eligible for Perks credit. To make the most of your membership, be sure to order directly with us!
What if I forgot to scan my card?
No problem! Call 866-YUM-BEEF and provide your receipt details to have the visit added to your account.
How do I see my available rewards?
Check the back of your Perks card to view your available rewards. You can also see any rewards in your account when you check in at the restaurant counter or at a kiosk. Badge achievement rewards are sent via text and email and can be downloaded to your mobile wallet. You can also view your available rewards by logging into your account when you place an order at order.portillos.com.
How do I redeem rewards?
Simply scan your Perks card or badge achievement offer at the register, kiosk, or drive thru. Your available rewards will appear for you to select and redeem. If redeeming online, make sure you are logged in and your available rewards will appear on the checkout page.
Do I get points for visits?
Portillo's Perks is a visit-based program, so you earn rewards based on your visits rather than points. Every visit brings you closer to more perks!