At Portillo's, we pride ourselves on delivering high-quality food that not only tastes incredible but is also made with the utmost care and attention to detail. From tomatoes cut in-house to cakes baked fresh daily, we pride ourselves on quality and freshness. Our commitment to excellence starts with the ingredients we use and extends through every step of our food preparation process.
At Portillo's, freshness is key. We are dedicated to using high-quality ingredients to craft our delicious menu items, ensuring every bite is bursting with craveable flavor.
We prepare our menu items with premium ingredients, including fresh produce sourced from trusted partners.
To maintain the highest standards of freshness, our restaurants receive food deliveries multiple times a week. This ensures that only the best ingredients make it into your meal.
Every salad is hand-tossed to order, and every sandwich is made fresh just for you. We don't believe in hot holding; your meal is prepared just as you ordered it.
Our open kitchen design provides transparency and allows you to see the care and quality that goes into every meal, highlighting the freshness of our ingredients.
Our dedication to quality extends to our supplier partnerships. We work with the best in the industry to ensure our ingredients meet our high standards for safety and quality.
All our suppliers are audited for food safety to guarantee that they meet our stringent criteria.
New suppliers undergo a thorough onboarding process, ensuring they adhere to our safety protocols.
We hold them to a high level of accountability and expect them to exercise the same commitment to food safety as we do.
Our suppliers adhere to a strict code of conduct focused on ethics, integrity, food safety, and quality of ingredients.
Food safety is at the core of everything we do at Portillo's. From day one, our team members are trained to prioritize safety, ensuring that every meal is prepared to the highest standards.
Food safety training starts on the first day of employment and is integrated into all our recipes and procedures.
We use food safety scorecards in all our restaurants to maintain our high standards and ensure consistent safety practices.
All our managers and shift leaders are required to hold a Food Manager Protection Certification (FMPC), demonstrating their expertise in food safety.
We use kitchen equipment designed to handle high production volumes, while maintaining durability, keeping food fresh, and protecting our team members from injury. This ensures safe food handling from start to finish.
Our commissary facility, where we produce our renowned Italian beef, sweet peppers and gravy, is regulated by the USDA, ensuring top-tier safety and quality control.
At Portillo's, we are committed to delivering not just delicious food, but food that you can trust. From our fresh, premium ingredients to our rigorous food safety standards, we ensure that every meal is a celebration of quality and taste. Welcome to Portillo's, where quality meets deliciousness.