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Is there a room charge?

Is there a room charge? At select Portillo's locations: There is no charge for the room when the Banquet Menu is used. A Room Charge will apply if: The guests order off of the menu, the guest count is below the required minimum number of guests, there is extensive set up or breakdown, or, use of

Can I order off the menu for my banquet?

Can I order off the menu for my banquet? At select Portillo's locations: You may order off the menu but a room charge will be applied.

Is there a different rate for children?

Is there a different rate for children? Yes, there are special options and pricing for children ages 2-11. There is no charge for children under the age of 2. *Please inquire for further details.

How far in advance must the banquet menu be selected?

How far in advance must the banquet menu be selected? At select Portillo’s locations: Menu selections can be given anytime after the event is booked. However, final menu decisions are due 7 days before the date of the event in order to ensure sufficient products for your banquet.

Are there time restrictions for banquet rooms?

Are there time restrictions for banquet rooms? Each banquet event is 3 hours in duration. Please be aware that some restaurants may have restrictions on the availability of the party room, due to peak service times or holidays. Ask an Event Planner for further details.

Can outside entertainment such as clowns, musicians, etc, be brought in for my event?

Can outside entertainment such as clowns, musicians, etc, be brought in for my event? Yes, we welcome any enhancement to our special events, however, due to various licensing regulations, prior approval is needed. *Please note that some entertainment will be approved on a discretionary basis.

Can a cake be brought in?

Can a cake be brought in? Yes, but prior approval is required. There is no cake cutting fee applied.

May I bring any personal decorations into the Banquet Room?

May I bring any personal decorations into the Banquet Room? Yes, additional decorations, such as centerpieces, banners, balloons, etc, are welcome with prior approval. Please be aware that we do not allow the use of staples, tacks, push pins, scotch tape or glue as adhesives. Masking tape and mounti

What forms of payment do you accept?

What forms of payment do you accept? At select Portillo's locations: Deposits and final payments are accepted in the form of cash, American Express, MasterCard , Visa and Discover Network cards.

Does Portillo's franchise?

Does Portillo's franchise? No, we do not franchise.

Is there nutritional information available?

Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information.  Menu

How do our Fundraisers work?

How do our Fundraisers work? Portillo's will donate 20% of the sales that your organization earns! The amount will be donated when someone comes in with your flyer (smart phone counts, too) or mentions your organization at checkout. Feel free to dine in, carry out, or go through the drive thru.

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