Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu
What is the Portillo's App? The Portillo's app allows you to order food ahead of time and pick up inside the restaurant, or get it delivered. Search "Portillo's" in the iPhone or Google Play app store.
Having problems using your Portillo's App? If your Portillo's app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our app in the iPhone or Google Play store.
I need to change/modify my fundraiser online, what do I do? Any changes/modifications require us to create a new order. You will need to re-enter the fundraiser code if making online modifications. Please note the codes are NOT automatically transferred over to the new order. Fundra
How do I create a Portillo's online ordering account? You may create a Portillo's online ordering account by either downloading the app and following the on-screen instructions or by visiting here to set up a new account.
I am having trouble creating an account If you encounter difficulties while registering for your Portillo's online ordering account, please do the following before attempting again. First, check your internet connectivity to ensure you have a strong internet connection. Second, if you are on a m
How do I change my Portillo's online ordering account? If you would like to edit your Portillo's account, please sign in here . In your web browser, click "Settings" in the top right corner or within your app click "More" in the bottom right corner and click on "Profile
What can I change in my account settings? You can edit your first name, last name, email, phone number, favorite location, password, notification preferences, delivery addresses, and add up to 3 kids for the Birthday Club.
What should I do if I cannot log into my account? Check your internet connection. In the Portillo's app or here , click "Log In" and click "Forgot Password" underneath the "Password" box. From there, please complete the following: 1. Enter the email address associat
Can I see my transaction history for my account? Login here and you can view your recent orders on your Dashboard. You can also save your favorite orders to re-order again! If you are using the Portillo's app, tap on "Recent Orders" to the right of "Order Now" on the ho
How do I delete my Portillo's online ordering account? Please call Portillo’s Guest Services at 630-581-0770 or email guestservices@portillos.com to deactivate your account.
I forgot my password Check your internet connection. In the Portillo's app or here , click “Log In” and click “Forgot Password” underneath the “Password” box. From there, please complete the following: 1. Enter the email address associated with your Portillo&r