What is the Portillo's App? The Portillo's app allows you to order food ahead of time and pick up inside the restaurant, or get it delivered. Search "Portillo's" in the iPhone or Google Play app store.
I am having trouble creating an account If you encounter difficulties while registering for your Portillo's online ordering account, please do the following before attempting again. First, check your internet connectivity to ensure you have a strong internet connection. Second, if you are on a m
How do I create a Portillo's online ordering account? You may create a Portillo's online ordering account by either downloading the app and following the on-screen instructions or by visiting here to set up a new account.
What can I change in my account settings? You can edit your first name, last name, email, phone number, favorite location, password, notification preferences, delivery addresses, and add up to 3 kids for the Birthday Club.
What should I do if I cannot log into my account? Check your internet connection. In the Portillo's app or here , click "Log In" and click "Forgot Password" underneath the "Password" box. From there, please complete the following: 1. Enter the email address associat
I forgot my password Check your internet connection. In the Portillo's app or here , click “Log In” and click “Forgot Password” underneath the “Password” box. From there, please complete the following: 1. Enter the email address associated with your Portillo&r
How do I delete my Portillo's online ordering account? Please call Portillo’s Guest Services at 630-581-0770 or email guestservices@portillos.com to deactivate your account.
Can I see my transaction history for my account? Login here and you can view your recent orders on your Dashboard. You can also save your favorite orders to re-order again! If you are using the Portillo's app, tap on "Recent Orders" to the right of "Order Now" on the ho
How can I place a pickup order? Visit portillos.com and click on "order now", then select "inside pickup". Ordering
I’m looking to place an order, what is the best way to do this? All takeout orders can be placed online. The best way is to place your order directly on the Portillo’s website or Portillo’s App for the best dill! Ordering
I don’t have a cell phone/way to get online. How can I place my order in advance? We are happy to place your order upon arrival; we have team members available to assist you once you arrive. We will work quickly to place and prepare your order for you. Ordering
How early can I place an order? All takeout orders can be placed up to 45 days in advance. To place your takeout order in advance, please visit our website portillos.com, or download our Portillo’s App. Ordering